Our CEO Moritz Sudhof has spent 15 years bringing these insights into production—from building measurement systems that help organizations understand their users, to shipping conversational AI at scale as VP of AI at BetterUp. He's lived the reality of needing answers when traditional metrics fall short and leadership is asking questions you can't answer.

Together, we've lived both the science of understanding conversations and the reality of deploying AI that has to actually work. We know what signals matter when AI fails. We know what teams need when they're trying to fix it. With Bigspin, we built the system we always knew was possible.