Founding Evangelist & First GTM Hire

Role Overview

We'll be honest: this is not a Series B community lead role. This is early, scrappy, hands-on GTM at a company with strong fundamentals and no playbook.

Your first 90 days are outbound. You send 50 messages a week, run 10 demo calls, follow up with every account personally. You find AI teams building on LangSmith, Braintrust, and similar tools, and you get them to try Bigspin. You do this because every conversation teaches us something and every new team on the product brings us closer to product-market fit. The work is repetitive and relentless and matters more than anything else right now.

You give demos that make people lean in. You understand traces, tool calls, and agent architectures well enough to show someone their own data and explain what Bigspin found. You don't need to be an engineer — but you need to be technical enough to have a real conversation with one and not lose them.

You're our voice online. You're already active on X and LinkedIn. You have a point of view on AI. You post because you want to, not because it's on a content calendar. At Bigspin, you'll have genuinely interesting things to say — our research gives you ammunition most companies don't have. You find the conversations happening in AI communities and show up with something sharp to contribute.

You know every active account by name. At our stage, growth and customer success are the same job. You're embedded with our users — you understand how they're using the product, what they're learning from it, and what's frustrating them. You meet with them regularly. You're the reason they feel supported and the reason they tell other people about us.

You build the relationships that compound. The meetups, the dinners, the AI events — you go because you genuinely want to be there. You remember names and what people are working on. You follow up because you care, not because a CRM told you to. Over time, these relationships become our community, our case studies, our word-of-mouth engine. But that's the long game. The short game is sending the next message.

You champion what we make. We've built an engine that consistently produces great work — original research, product thinking, sharp visual design. You take it into the world: get us published, get us on stages, get our POV in front of the right people. You have unabashed confidence in what we're building and why it matters.

You might be

• An engineer or technical PM who realized they'd rather be talking to customers than writing code — and who already has a presence in AI builder communities

• A former founder who discovered they're extraordinary at the people and storytelling side

• A former devrel, community lead, or first GTM hire at a dev tools or AI company — someone who's done the zero-to-one before

• A PM or operator who wants to be the bridge between a product and its users, not build features

• Someone who already follows the AI agent ecosystem — knows LangSmith, has opinions about evals, follows the debates about agent reliability